Keeping memories
— alive

Contacts

If you have a question or want to share your thoughts, please, don’t hesitate to contact us. You can fill in the form below or send an email to the following address. 
Сообщение об успешной отправке!
Each piece is handcrafted with care in Moscow.

Delivery and payment

— 1-3 working days delivery
— Dispatched through the services of SDEK
Free shipping over 15000₽ (for orders below this amount, standard delivery conditions apply)
Russia
— Door-to-door delivery 500₽
— Pick-up point delivery 350₽
Moscow
— Door-to-door delivery 500₽
— Pick-up point delivery 350₽
— Express delivery 1000₽ (1 day)
Trial fitting before purchase available. Contact us to select.
International
— The cost of delivery outside of Russia is calculated individually.
International orders might incur customs or import duties, which are the buyer's responsibility. These charges vary, so it's advised to check with local customs before ordering.

Payment

Card
— VISA, Master Card, Maestro, Mir
You have the option to conveniently make your payment online directly on our website while finalizing your order placement.
Yandex Split
— Standard Split up to 150,000₽
— Enhanced Split up to 295,000₽
You can pay for your purchase in installments using the Yandex Split service.

Returns and Refunds

— The item has not been used.
— The product's appearance and consumer properties are preserved: there are no signs of wear on the jewelry, and the packaging is undamaged.
— No more than 14 calendar days have passed since the order was received.
We aim to ensure our jewelry brings you nothing but joy. However, if for any reason you are not completely satisfied with your purchase — whether it's due to size, color, or any other issue — we are always prepared to accept it back.
Return: Russia
For returns, reach out to our support via the contacts section. We'll coordinate the return details and provide the necessary information for shipping the item back to us.
Return Moscow (up to 10 km beyond the MKAD)
— Within the MKAD 400₽
— Up to 10 km 500₽
For your convenience, we can arrange for the pickup of the returned item ourselves, saving you time. You'll just need to ensure the item is properly prepared, with its original labels, packaging, and payment receipt intact. We will also send you the necessary return documents via email. Following this, you can coordinate a convenient time for the courier's visit with our manager.
Please note that if the courier has arrived but you were unable to return the item, the cost of delivery will not be reimbursed.

Inspection of goods&Refund of money

Return inspection
— The inspection takes 2-3 days
— Refunds take 1 to 30 working days
Upon receiving your package, our managers will inspect the item for any damage or signs of use within 2-3 days. If the product is in good condition, we'll refund the purchase amount to the card used for payment. The refund can take 1-30 days to process, depending on your bank's procedures.
non-cash payments
— Refund to the bank account
For non-cash payments, the refund is directly processed back to the bank account from which the order was paid.
Keep in mind that you have the option to order any of our jewelry pieces in pure gold.
For warranty repairs, contact our support team via the feedback form or email at care@theseventh.world.
At Sevenworlds, we craft jewelry meant to be your lifelong companions, holding your stories, emotions, and experiences.
Designed to become true family heirlooms, their value and significance grow over time.
Caring for Your Jewelry. To keep original beauty, we advise:
  1. Avoid contact with water, perfumes, lotions, or cosmetics to prevent the wear of 999 gold.
  2. It's best not to swim, shower, or engage in physical activities wearing the jewelry.
  3. Store your pieces in a cool, dry place, preferably in a box.

Where can you buy our jewelry?